Why choose Protocol Fire Safety?

 

We work closely with you: Our highest priority is to ensure you're safe and your doors are compliant. This means we only provide fully trained and competent professionals to carry out inspections.

Clear communication: We will comprehensively, but plainly communicate what remedial works are necessary to keep doors compliant. We are not here to decommission your doors, rather advise on options available. 

Knowledge and expertise: We have extensive experience across multiple sectors, regularly undertake CPD and are a member of both The Association of Fire Door Inspectors and The National Association of Fire Door Inspectors. You can be confident our knowledge and expertise is of the highest standard and up to date with the latest developments in wider UK fire safety legislation and the Regulatory Reform (Fire Safety) Order (2005).

 


Who do we work with?

 

Fire door safety solutions designed to work for you — whatever your sector. With proven experience across the UK, we support compliance, reduce risk, and help protect people and property within the following areas:

 

  • Housing – Supporting compliance to protect residents and properties

  • Landlords – Helping ensure tenants are safe and regulatory compliance is achieved
  • Education – Ensuring safe environments in nurseries, schools, colleges and universities
  • Healthcare – Safeguarding vulnerable people in hospitals and care homes

  • Commercial – Inspecting doors in offices, warehouses, and industrial sites

 

Why are fire door inspections important?

 

Fire door compliance is important because it protects lives, limits damage, and ensures legal compliance.

Why it matters:

  • Legal Compliance: Ensuring your fire doors are correctly maintained and inspected helps meet your obligations under UK fire safety legislation, including the Regulatory Reform (Fire Safety) Order 2005, and significantly reduces the risk of enforcement action and substantial fines.
  • Preserving Life: Correctly specified, installed, and maintained fire doors are proven to save lives by controlling fire and smoke
  • Property Protection: Effective fire doors limit the spread of fire, reducing damage and disruption

What compliant fire doors are designed to do:

  • Contain: Restrict fire and smoke from spreading.
  • Protect: Minimise danger and save lives.
  • Clear: Provide a smoke-free path to safety.

Common causes of non-compliance, which lead to failure of the door, include:

  • Incorrectly specified or poorly installed doors
  • Maintained without sufficient knowledge of fire safety requirements
  • Damaged by inappropriate repairs or alterations, reducing performance
  • Wear and tear due to usage of the door in situ

Beyond the Ordinary

When safety is on the line, Protocol delivers. Our core values and rigorous approach help to ensure your fire doors perform as intended when it matters most.

Contact

Telephone: 07356040707

Address: Astral Towers, Betts Way, Crawley, West Sussex RH10 9XA

Privacy Statement

Last Updated: [10th March 2026]

1. Introduction

[Protocol Fire Safety] ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and store information when you visit our website or use our fire door inspection services.

2. The Data We Collect

We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and business address provided via our contact or booking forms. This includes Whatsapp.

  • Technical Data: IP address, browser type, and usage patterns collected via cookies for website analytics.

  • Site Inspection Data: While often related to buildings, this may include names of site contacts or signatures on inspection reports.

3. How We Use Your Data

We process your data under the following legal bases:

  • Contractual Necessity: To provide the fire door inspection services you have requested.

  • Legal Obligation: To maintain records of fire safety inspections as required by the Building Safety Act 2022 and Regulatory Reform (Fire Safety) Order 2005.

  • Legitimate Interests: For website security, improving our services, and direct marketing (where you have not opted out).

4. Data Sharing and Third Parties

We do not sell your data. We only share information with:

  • Accreditation Bodies: if required for audit purposes to prove the competency of our inspections.

  • Service Providers: Secure cloud storage for your inspection reports and email platforms for communication.

  • Regulatory Authorities: If legally required under fire safety legislation.

5. Your Rights

Under the UK GDPR and the Data (Use and Access) Act 2025, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to or restrict the processing of your data.

  • Complaints: If you have a concern, please contact us at info@protocolfiresafety.co.uk. If we cannot resolve it, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

6. Cookies

Our website uses [Essential/Analytical] cookies. You can manage your preferences through your browser settings or our on-site cookie banner.

7. Contact Us

For any data protection inquiries, please contact: Data Lead: [Lindsey Carter] Email: [info@protocolfiresafety.co.uk] Address: [Astral Towers, Betts Way, Crawley, West Sussex RH10 9XA]